Acknowledge Incident

Mark an open incident as acknowledged

Overview

Shorthand for Update Status with status: "acknowledged". The caller is recorded as the assignee and the status note is Incident acknowledged. Only open incidents can be acknowledged.

POST /api/incidents/{id}/acknowledge

Authentication

X-API-Key: YOUR_API_KEY (read_write scope) or Authorization: Bearer YOUR_JWT. Requires the can_manage_incidents permission.

Path parameters

Parameter	Type	Description
id	UUID	Incident ID. No request body is needed.

Response

200 OK, same shape as Update Status.

{
  "success": true,
  "data": {
    "success": true,
    "incident": {
      "id": "3f6c1a52-9d1e-4b0a-8f7d-2a1b3c4d5e6f",
      "check_id": "8d9e0f1a-2b3c-4d5e-8f6a-7b8c9d0e1f2a",
      "monitor_name": "Checkout API",
      "check_type": "HTTP",
      "organization_id": "0b0f7a0e-2c3d-4f55-9a11-6f1c2f1d9a10",
      "project_id": "7c1d2e3f-4a5b-4c6d-8e7f-9a0b1c2d3e4f",
      "status": "acknowledged",
      "severity": "critical",
      "type": "timeout",
      "source": "system",
      "started_at": "2026-09-30T09:12:04.000Z",
      "acknowledged_at": "2026-09-30T09:15:00.000Z",
      "acknowledged_by_name": "On Call",
      "error_message": "Request timed out after 30000ms",
      "affected_regions": ["europe", "asia"],
      "failure_count": 3,
      "notification_sent": true,
      "notification_channels": ["email", "slack"],
      "created_at": "2026-09-30T09:12:05.000Z",
      "updated_at": "2026-09-30T09:15:00.000Z"
    }
  }
}

Errors

Status	Code	Cause
400	VALIDATION_ERROR	Invalid id, or the incident is not open (for example Incident is already in status: acknowledged).
401	MISSING_AUTH, INVALID_API_KEY, INVALID_TOKEN	Missing or invalid credentials.
403	READ_ONLY_API_KEY, INSUFFICIENT_PERMISSIONS	Key is read-only, or the user cannot manage incidents.
404	RESOURCE_NOT_FOUND	No such incident in your project.

Example

cURL

curl -X POST https://api.uptimeio.com/api/incidents/3f6c1a52-9d1e-4b0a-8f7d-2a1b3c4d5e6f/acknowledge \
  -H "X-API-Key: YOUR_API_KEY"