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Email destinations send alerts to a single address. They must be verified before they receive anything.

Add an email destination

1

Open Destinations

Click Destinations in the sidebar, then Add Destination, then choose Email.
2

Fill in the details

3

Choose events

Toggle which events this address receives. All are enabled by default; at least one must stay enabled. See Events.
4

Verify the address

Unless the address already belongs to an active member of your organization, UptimeIO emails a 12-character verification code. Enter it next to the pending destination on the Destinations page.
5

Assign it to monitors

Select the destination in each monitor’s Notifications section.

Verification

  • Addresses of active organization members are verified automatically.
  • Other addresses get a 12-character hexadecimal code. The code expires after 24 hours.
  • Use Resend Code if it does not arrive. The dashboard enforces a 30-second wait between resends, and resending is limited to 3 requests per hour per destination.
  • A destination that is not verified does not receive alerts.

Test the destination

Use Test on the destination to send a test email. Each destination can send 3 test emails per day.

What an email contains

The subject names the event and the monitor, for example [UptimeIO] Monitor Down: API Server. The body includes the monitor name and URL, when it started, the error details and a link to the incident.

Events

Choose which events the address receives with the toggles on the destination. See Events.

Troubleshooting

Next steps

Setting Up Alerts

Assign destinations to monitors

Notifications Overview

Events and delivery