Plans & Billing

What each UptimeIO plan includes, what it costs, and what happens when you change plans

UptimeIO has three plans: Free, Pro and Scale. The main difference is how many monitors you can run. Check intervals, data retention and status page limits step up with the paid plans.

Current pricing

The pricing page always shows the latest prices and billing options.

Pricing

	Free	Pro	Scale
Annual billing (per month, billed yearly)	$0	$9	$39
Monthly billing (per month)	$0	$12	$49

Annual billing saves up to 25% compared with paying monthly.

What each plan includes

	Free	Pro	Scale
Monitors	50	100	500
Minimum check interval	5 minutes	1 minute	1 minute
Data retention	90 days	365 days	365 days
Status pages	1	20	100
Choose probe locations per monitor	No (automatic)	Yes	Yes
Custom status page domain	No	Yes	Yes
Remove UptimeIO branding (whitelabel)	No	No	Yes
Team members	Owner only	Up to 100	Up to 100
Projects	1	Up to 100	Up to 100
Role-based access control	No (owner only)	Yes	Yes

Included on every plan:

• All monitor types: HTTP, keyword, ping, port (TCP), DNS and heartbeat
• SSL certificate and domain expiry monitoring
• Slow response alerts
• Notifications by email, Slack, webhooks, Telegram and Pushover
• Two-factor authentication
• Status page branding, password protection, analytics, announcements and RSS/Atom feeds

The 100 team member and 100 project limits on paid plans are fair-use limits that apply equally to every plan. If you reach one, the dashboard tells you that you have reached the fair-use limit; contact support to have it raised. There is no per-seat charge.

Probe locations

Checks run from multiple probe locations. On Pro and Scale you can choose which locations run regular checks for each monitor (at least one). On Free, UptimeIO chooses automatically. Incidents are opened only after several locations confirm a failure, so a problem at a single location does not page you.

Monitor limits

Your monitor limit applies to all monitors that exist in your organization, including paused ones. To create more monitors once you reach the limit, delete monitors or upgrade. Resuming a paused monitor is checked against the number of active monitors.

Upgrading

When you upgrade, the new limits apply straight away and all your monitors keep running with their data intact.

Downgrading

You can downgrade at any time. Before you confirm, the dashboard shows a preview of what will change. When you downgrade:

• If you have more active monitors than the new plan allows, your oldest monitors keep running and the newest ones above the limit are paused. The preview lists exactly which monitors will be paused.
• Monitors with a check interval shorter than the new plan’s minimum are moved to that minimum.
• Any unused value from your current billing period is shown in the preview as a credit toward future renewals.

Data older than the new plan’s retention period is removed. Free keeps 90 days of check history; Pro and Scale keep 365 days.

FAQ

Can I change plans at any time?

Yes. Upgrades apply immediately. Downgrades show you a preview before you confirm.

Do paused monitors count toward my limit?

Yes, for creating new monitors. A paused monitor still exists, so it counts toward your plan’s monitor limit. Delete monitors you no longer need to free up room.

Can I check more often than every minute?

No. The shortest check interval is 1 minute on Pro and Scale, and 5 minutes on Free.

What happens if a payment fails?

Your service continues normally for a 7-day grace period while the payment is retried and you are notified. If the payment is not recovered in that time, the organization moves to the Free plan.

Next steps

Pricing page

See current prices

Quick start

Create your first monitor